services 
SoCal CTO
OCTOBER 15, 2009
It’s very difficult to communicate the value of my services and it’s even harder to find people/companies looking to outsource their product development to a business guy like myself. What keeps you up at night? Getting new projects is tough. I can see that. Most people think they can do product design.
SoCal CTO
OCTOBER 13, 2009
I find myself speaking at various venues in Los Angeles to tell people (most often service providers) about how I've used social media and particularly my blogs, LinkedIn, twitter and topic hubs as part of my own services business. I'm hoping you can help me figure out who I should be connecting with on this. Where are they online?
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SoCal CTO
OCTOBER 12, 2009
The same Friday as the LA CTO Forum with Mark Suster, I presented to a group of about 40-50 mostly service providers on use of social media to build your reputation and grow your business. Social Media / Online Networking – Better Use of Time I present a fair amount on the topic of how to use social media.
Both Sides of the Table
OCTOBER 15, 2009
We hired a head of technology, a head of customer service, a head of marketing, a head of strategy (which no startup should ever hire) a CFO and, ugh, 33 developers. On the other hand, I had never had to do the detailed work to get an intuitive feel for what customers wanted or how to train and service them.
Startup Lessons Learned
OCTOBER 11, 2009
Putting a system like this in place is relatively easy; especially for any kind of online service. But they require coordination across departments – engineering, marketing, customers service. Putting a system like this in place is relatively easy; especially for any kind of online service.
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