Sat.Jul 10, 2010 - Fri.Jul 16, 2010

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No, that IS NOT a competitive advantage

A Smart Bear: Startups and Marketing for Geeks

Listening to first-time entrepreneurs talk about their competitive advantages is as predictably invalid as the local weatherman's 10-day forecast. P.S. Next week I'll talk about what are real competitive advantages. In all the interviews you've read about founders' success, how many credit their MBA program? We work hard.

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Small business and startup tips: track your own customer service data

crowdSPRING Blog

Since we launched in May of 2008 we have provided customer service via our online Help Center, our help desk software via the Contact Us form available anywhere on the site (word to our friends at Zendesk !), As we’ve grown, support requests, problems, questions, suggestions, and complaints have grown right along with us.

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Small business and startup tips: track your own customer service data

crowdSPRING Blog

Since we launched in May of 2008 we have provided customer service via our online Help Center, our help desk software via the Contact Us form available anywhere on the site (word to our friends at Zendesk !), As we’ve grown, support requests, problems, questions, suggestions, and complaints have grown right along with us.

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Viral, Social, Sentiment, Mobile: 4 Delightful Web Analytics Solutions

Occam's Razor

Well not crap… lots of data that no one cared about or actioned. The days of just inbound links counting towards SEO goodness are long behind us. Tynt shares one very interesting piece to the puzzle that perhaps in the future fit some place where we can use it with all other context we have. Minority perspective right?

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A Micropreneur Blueprint: How to Stay Solo, Bleed Passion, and.

Software By Rob

Follow me Startups for the Rest of Us. For more on my story and the purpose of all this, visit the about page. You don’t even need to register. July 13th, 2010 | Uncategorized Building your startup? Check out my book Like this post? Subscribe via RSS On Twitter? If youre trying to grow your startup youve come to the right place.

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The Benefits of Top-Down Thinking & Why it is Critical to Entrepreneurs

Both Sides of the Table

In billing we literally started thinking about all of the types of bills that would be generated for customers: full payment, partial payment, split payment, senior discount, student discount, level pay plan, etc. He taught me much that I know about critical thinking. That alone will help us solve the problems.&#.

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Role Model Entrepreneur: Brad Bergersen Interview

Startup Professionals Musings

Tell us what you do. Finally I realized that the only way I would become truly successful was to find something I was truly passionate about. " Follow your dreams, and make sure you are passionate about the business you aspire to build. Marty: Welcome to Startup Professionals interviews. Why go away from your niche?