Framework Management Sales Cycle Software Engineering 
Steve Blank
SEPTEMBER 5, 2013
We think teaching teams a formal methodology around the Lean Framework (Business Model design, Customer Development and Agile Engineering) is a natural evolution of how successful incubators/accelerators will build startups. Here’s the story of one such team; Jonathan Wylie, Lakshmi Shivalingaiah and the Evoke team.
ReadWriteStart
JUNE 16, 2011
Small and medium size business owners can set up online customer support platforms that combine the backend help desk system used by agents (ticketing, knowledge management) with an online customer portal (self service, forums, idea management, voting, etc) on the front end. To learn more, you can check out some of the videos here.
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