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The fundamental lesson of the forces governing scaling startups

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 4, 2017

Consider the timeline of adding a technical support team member. Since that takes four months, we have to be able to predict the demand for technical support at least four months in advance, because we have to be hiring for that future demand right now. Predictability is also required for healthy team-growth. Recruiting.

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Government Startup Cofounder Technical Support 223
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How Kip Lewis of Austin, Texas Found Success After Failure

The Startup Magazine

OCTOBER 18, 2021

This part of the business continuity plan should include things such as how to set employees up with remote access at home and list contact information for technical support staff. The boost in salary meant that everyone in his company would earn a living wage. Have a pre-established plan for employees to work remotely.

Texas 174
Texas Austin Technical Support Employee 174
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