Hockey Stick Lean Metrics Retention 
Startup Lessons Learned
APRIL 14, 2009
Every board meeting, the metrics of success change. Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. This wasn’t very impressive, but we had two things going for us: A hockey stick shaped growth curve.
Up and Running
MARCH 11, 2015
Food, technology, bioscience, services, you need to know the metrics for your model. I’m going to share what the metrics are for a SAS business, which is software as a service, and that’s what we are here at LivePlan, so these are the things that we track on a daily basis. This is why we love the lean startup methodology.
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