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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

He published our first wiki where the whole list of potential features were outlined. m-Via does financial remittances using mobile phones for people from the US to Mexico. Getting Customers Involved in Product Priorities – Around the time that Salesforce.com acquired my company we also acquired a company called CrispyNews.

Customer 280
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Finding a Technical Cofounder

bizthoughts.mikelee.org

Categories Blogs (35) Book Summaries (5) Business (76) Business Travel (7) Design (27) Entrepreneurship (89) Environmentalism (9) Finance (13) Friday Fun (33) Globalization (6) Ideas (42) Innovation (20) Investing (23) Leadership (10) Management (50) Marketing (82) Media (27) Mobile (18) Organizational Behavior (34) Product Development (7) Psychology (..)

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Lessons Learned: Lo, my 5 subscribers, who are you?

Startup Lessons Learned

For companies in the early-adopter phase, you can play "the earlyvangelist game" whenever a customer turns out to be too mainstream for your product. Pick a similar product that they do use, and ask them "who was the first person you know who started using [social networking, mobile phones, plasma TV, instant messaging.]?

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How to get distribution advantage on the iPhone

Startup Lessons Learned

For a lot of brands, their iPhone products will run into the line-extension trap (see The 22 Immutable Laws of Marketing ). So there is an opportunity to build new brands with attributes like "the most amazing mobile apps" but I think building a company around that strategy means really thinking through how to do it.

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Lessons Learned: The App Store after the gold rush

Startup Lessons Learned

For example, if any of the mobile ad networks gets major traction, they may become a dominant way that people discover new apps. Lean Startup Wiki - including a complete list of local meetups and meetup organizers. Over time, we should get more channels that service the long tail of apps for which the current channels are not working.

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Three decisions to make on virtual goods

Startup Lessons Learned

This is especially important for teenagers, because it allows them to participate in products without having to go through the complex negotiation with their parents that a subscription usually requires. Lean Startup Wiki - including a complete list of local meetups and meetup organizers. April 23, 2010 in San Francisco.

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Startup Tools

steveblank.com

Github - Free public repositories, collaborator management, issue tracking, wikis, downloads, code review, graphs Pivotal Tracker – Agile project management tool that enables real time collaboration. Simple editing. WebSequenceDiagrams - sketch sequence diagrams.