5 Tips to Becoming a More Customer Centric Organization
Both Sides of the Table
NOVEMBER 1, 2009
Our sales guys were on the front line and heard what they needed to win deals. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) But he didn’t grow up with technology. The Outside In organization had a one-way flow. But they went one step further.
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