[Sponsored] ReputationWatch – Monitoring Online Conversations About Your Business (Part I)
YoungUpstarts
FEBRUARY 28, 2012
And it’s no surprise why they’re doing that – a missed complaint can escalate into a nasty public relations nightmare in a matter of hours, while a quick and efficient follow-up to an issue can earn much goodwill. Navigating The Social Media Sphere. Sometimes, he even uses Facebook or Twitter to educate customers.
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