[Review] The Social Customer
YoungUpstarts
OCTOBER 4, 2015
Nor to achieve the greatest “virality” in our digital campaigns. Social CRM is a philosophy and a business strategy that uses technology, work flow, business rules, and social information to talk with (not at) the customer in a transparent way, to make value for both parties.” . T = Tools, the myriad platforms and software needed.
Let's personalize your content