Startup Lessons Learned

NOVEMBER 17, 2008

Growth - when you have existing customers, the pressure is on to grow your key metrics day-in day-out. Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n.

San Francisco 88

San Francisco Lean Continuous Deployment DC 88

Startup Lessons Learned

SEPTEMBER 14, 2008

Some techniques that Ive found especially helpful: Build your own tracking survey, using a methodology like Net Promoter Score (NPS) to identify and get a regular check-up from promoters (and to screen out detractors). Case Study: Continuous deployment makes releases n. Two Ways to Hold Entrepreneurs Accountable (for Ha.

San Francisco 131

San Francisco Customer Lean Continuous Deployment 131

Startup Lessons Learned

NOVEMBER 22, 2008

Lessons Learned by Eric Ries Saturday, November 22, 2008 Net Promoter Score: an operational tool to measure customer satisfaction Ive mentioned Net Promoter Score (NPS) in a few previous posts, but havent had a chance to describe it in detail yet. Net Promoter Score NPS is a methodology that comes out of the service industry.

.Net 158

.Net Operations San Francisco Lean 158

Startup Lessons Learned

MARCH 27, 2009

Even if it helps optimize one stage, if it slows you down somewhere else, it might not be a net win. Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n.

San Francisco 117

San Francisco Lean Continuous Deployment DC 117

Startup Lessons Learned

NOVEMBER 8, 2008

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0,

Customer Development 168

Customer Development Developer San Francisco Customer 168

Startup Lessons Learned

NOVEMBER 17, 2008

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0,

San Francisco 79

San Francisco Lean Continuous Deployment DC 79

Startup Lessons Learned

SEPTEMBER 29, 2008

Luckily, the metrics helped us figure out the difference. Question 2: If your product has areas where people read and then different areas where people interact, are there ways to do metrics to determine where people spend their time? Were looking to metrics to determine how users interact with our product.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

NOVEMBER 18, 2008

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0,

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

Startup Lessons Learned

OCTOBER 26, 2009

In previous posts, I’ve mentioned quite a few of these, including these most important ones: having engineers post on the forums in their own name when they make a change routinely split-testing new changes routinely conducting in-person usability tests and interviews Net Promoter Score Each of these techniques is fundamentally bottoms-up.

Advisory Board 151

Advisory Board Customer San Francisco Lean 151

Startup Lessons Learned

JULY 2, 2009

The net effect of all this was to make new engineers incredibly productive right away – in most cases, we’d have them deliver code to production on their very first day. So far, it's been a net win to keep supporting it. Case Study: Continuous deployment makes releases n.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

Startup Lessons Learned

AUGUST 8, 2009

A wide net from the start, and gradual elimination of weaker solutions, makes finding the best or better solutions more likely. There's lots of information about performance and metrics out there, as well as a peer expectation that being concerned about those things is an important part of being a competent engineer.

Software Review 87

Software Review Design Software San Francisco 87

Startup Lessons Learned

NOVEMBER 29, 2008

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0,

San Francisco 146

San Francisco Lean Agile Java 146

Startup Lessons Learned

APRIL 26, 2009

The net result was powerful: within six months of starting the company, we were able to get a basic version of our product into open beta. Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.

Product Development 88

Product Development Developer San Francisco Product 88

Startup Lessons Learned

MARCH 4, 2009

Thanks to those of you who were willing to fill out the survey, I learned my net promoter score (about 25) as well as some clear other segmentation insights: about 80% of you are founders of or work at a startup, you read many of the same other blogs, and many of you would like to engage with Lessons Learned in formats and venues beyond this blog.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

NOVEMBER 5, 2008

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0,

Campaign 84

Campaign San Francisco Lean Agile 84

Startup Lessons Learned

JANUARY 12, 2009

NET CREATIVE MIND TEAM [link] February 17, 2009 2:32 AM Anonymoussaid. Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Thanks Again.

PHP 166

PHP Software Review Ruby San Francisco 166

Startup Lessons Learned

NOVEMBER 5, 2008

You also need to know what each one cares about, which metrics they look at (or studiously ignore). Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n.

Advertising 60

Advertising San Francisco Media Continuous Deployment 60

Startup Lessons Learned

DECEMBER 16, 2008

Our goal is to understand the metrics, mechanics, and levers of engagement. Lets look at a specific example, and start to think through what the metrics might look like if we attempted to measure it: Customer gets a synthetic message saying: "upload some photos!" Case Study: Continuous deployment makes releases n.

Viral 140

Viral San Francisco Lean Continuous Deployment 140

Startup Lessons Learned

NOVEMBER 19, 2008

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0,

San Francisco 60

San Francisco Lean Continuous Deployment DC 60

Startup Lessons Learned

NOVEMBER 11, 2008

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Case Study: Continuous deployment makes releases n. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0,

Silicon Valley 68

Silicon Valley San Francisco Lean Continuous Deployment 68

Startup Lessons Learned

JULY 9, 2009

Of course, those were the days when 12 year old, 80% market share, $200mm, 30% net profit companies were the ones going public. Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.

San Francisco 94

San Francisco Lean Continuous Deployment DC 94