Lessons Learned by Eric Ries Saturday, November 22, 2008 Net Promoter Score: an operational tool to measure customer satisfaction Ive mentioned Net Promoter Score (NPS) in a few previous posts, but havent had a chance to describe it in detail yet. It does it all by asking your customers just one magic question. Its certainly worked for me. MORE >>

From the time the idea of a company was developed, those who control the purse strings (finance) and those who manage the income (sales, operations, and marketing) are often adversaries. It is as much a necessity for the financial person to understand what the operations groups do , and vice versa.  Education. It’s a two way street.  MORE >>

wold love to have a system that our resellers could log into and manage their account, and for us there's very little operational. Operations and LegalWe are a small software company that's about to experience a large, long term uptick in volume. Yes, I know, it's a nice problem to have. Read more]. MORE >>

Operations and LegalIn your pass from sanchez, Barcelona not to mention udinese begun to methodology the position. Through up to date weeks, at the same time ends need recently been tense negotiations straight away, that allows you to get through to a particular transaction. Read more]. MORE >>

As of today, all Elisa and Saunalahti (part of the same group) customers will be denied access to ThePirateBay on an operator level, meaning they have denied access to the servers in their name servers. They have also sought a similar decision for other operators and internet service providers in Finland. MORE >>