No Business Plan Survives First Contact With A Customer – The 5.2 billion dollar mistake.
Steve Blank
NOVEMBER 1, 2010
But nine months after the first call was made in 1998, Iridium was in Chapter 11 bankruptcy. They made other assumptions about the type of sales channel, partnerships and revenue model they would need. In the eleven years since they had been at work, Iridium’s potential market had shrunk nearly every day. What went wrong?
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