1998 Customer Development Product Development Revenue 
K9 Ventures
AUGUST 13, 2010
What started out as a generic web-based chat solution morphed into a full-fledged product for a distance education that we called iClass. (We We really were doing the i-thing before Apple came out with its first iMac in 1998. Our products were iClass, then iMeet, iServe and iShow.). The product worked.
Steve Blank
NOVEMBER 1, 2010
But nine months after the first call was made in 1998, Iridium was in Chapter 11 bankruptcy. When it was spun out as a a separate company, Iridium’s 1990 business plan had assumptions about potential customers, their problems and the product needed to solve that problem. No Business Plan survives first contact with a customer.
Expert insights. Personalized for you.
72 
Let's personalize your content