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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. And without revenue how do we know if we achieved product/market fit to exit Customer Validation?” It’s an impressive portfolio.

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China’s Torch Program – the glow that can light the world (Part 2 of 5)

Steve Blank

While the Innovation Clusters designated specific areas of the countries where high tech was to occur, it’s the Technology Business incubators located inside these clusters where the startup companies physically reside. In recent years Business Incubators have developed into diverse models. Technology Business Incubators (TBIs).

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Customer Development: Past, Present, Future

Steve Blank

The Times Square Strategy discussion I had with Eric Ries , was still top of mind, so instead of my standard Customer Development lecture , I offered my thoughts on: the origin of Customer Development, where we are today, and where does Customer Development go, and how you can help get it there.

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China’s Torch Program – the glow that can light the world (Part 2 of 5)

Steve Blank

While the Innovation Clusters designated specific areas of the countries where high tech was to occur, it’s the Technology Business incubators located inside these clusters where the startup companies physically reside. In recent years Business Incubators have developed into diverse models. Technology Business Incubators (TBIs).

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Customer Development Manifesto: Market Type (part 4) « Steve Blank

Steve Blank

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Other companies in the 1999 PDA market were Palm, the original innovator, as well Microsoft and Hewlett Packard.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

The world has changed much since I started my first company in 1999. As organizations we have become more open and I believe this is great for businesses and their customers. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) He’s a smart guy.

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Domain Experience Gives Entrepreneurs an Unfair Advantage

Both Sides of the Table

My first company launched in 1999 and we were offering a SaaS document management in the cloud (we were called ASPs back then). Assistly is a customer support product designed to meet the needs of the current era of multi-channel touch points (think Twitter, email, chat, forum in addition to phone calls). Another example.

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