The 4 Phases For Developing A Customer Retention Strategy
ConversionXL
JUNE 5, 2014
In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. It was because these companies actually listened to their customers that they were able to grow to names you recognize today. million in 2004 to $6.5 image source. image source.
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