The 4 Phases For Developing A Customer Retention Strategy
ConversionXL
JUNE 5, 2014
Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5
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