Remove 2006 Remove Differentiation Remove eCommerce Remove Vertical
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. million in 2006 – only one year after implementing the customer feedback forum. Blog eCommerce Resources User Experience & Conversion Centered Design Customer Experience User Experience' million in 2004 to $6.5

Retention 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. million in 2006 – only one year after implementing the customer feedback forum. Blog eCommerce Resources User Experience & Persuasive Design Customer Experience User Experience' million in 2004 to $6.5

Retention 112
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. million in 2006 – only one year after implementing the customer feedback forum. Blog eCommerce Resources User Experience & Persuasive Design Customer Experience User Experience' million in 2004 to $6.5

Retention 105
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. million in 2006 – only one year after implementing the customer feedback forum. Blog eCommerce Resources User Experience & Persuasive Design Customer Experience User Experience' million in 2004 to $6.5

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Tesla Is Not A Car Company

Austin Startup

Rather, Tesla will be a full stack, vertically integrated clean energy company. Here’s part 1 from 2006. Rather than using that to differentiate its product, Tesla is selling that technology to its competitors ! So instead, he set out to commoditize all the infrastructure that power ecommerce. This is pretty astonishing.

Nevada 66
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7 Ways Form Accessibility Can Boost Conversions

ConversionXL

AbilityNet say that ecommerce is losing out £50 billion a year in the UK spending power due to poor accessibility [PDF]. Target paid out $6 million to the National Federation for the Blind in 2006. The Baymard Institute found that “ 92% of top ecommerce sites have inadequate form field descriptions in their checkout process”.