Both Sides of the Table

OCTOBER 17, 2019

I became a VC 12 years ago in 2007 when the pace of deals was much slower. Invoca is now doing 10s of millions in recurring revenue and is growing > 75% year-over-year but it took the first 3 years to really build out the technology and acquire our initial enterprise clients. Over the past 2.5

IP 223

IP Intellectual Property IRR Cofounder 223

ConversionXL

AUGUST 21, 2014

This equates to a loss of revenue, which requires more and more signups from new customers just to replace what you are organically losing every month. I have seen this happen at a few startups I’ve worked with by expanding revenue from the current product, plus up-sell and cross-sell opportunities , but that will be a future post.

Retention 106

Retention Churn Rate Metrics Software Review 106

abovethecrowd.com

JUNE 2, 2021

Would that help retention and NPS (Net Promote Score)? Also, take a look at this critically important data point , also aggregated by Professor Jay Ritter. It took courage for Zach Nelson and the team at Netsuite to also use a Dutch Auction in 2007. Do you think those customers would find that interesting and compelling?

IPO 82

IPO Customer Matching Silicon Valley 82