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The cardinal sin of community management

Startup Lessons Learned

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. This probably sounds illogical. After all, people rarely say they are mad because they are not being heard.

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Building a new startup hub

Startup Lessons Learned

Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.

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Towards a new entrepreneurship

Startup Lessons Learned

Lessons Learned by Eric Ries Saturday, January 2, 2010 Towards a new entrepreneurship When I started writing about the lean startup , my aspiration was to do more than just share a handful of tips and tricks that work for consumer internet startups. So far, 2010 is shaping up to be an even more amazing year; read on to find out why.

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The free software hiring advantage

Startup Lessons Learned

Heres the short version: hire people from the online communities that develop free software. Beyond the quality of the candidates themselves, Ive noticed three big effects of hiring out of free software communities: You can hire an expert in your own code base. Once youre part of the community, a big question is who to try and hire.

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A real Customer Advisory Board

Startup Lessons Learned

And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.

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Beyond the garage

Startup Lessons Learned

If you somehow missed SLLCONF 2010 , you can get caught up with a complete video recording here.) It may be hard to remember that there was a time when people in the agile software development community thought Lean Startup was incompatible with agile practices. The Lean Startup movement has made tremendous progress in the past year.

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Lessons Learned: Please teach kids programming, Mr. President

Startup Lessons Learned

We also learned that law is code , and that leadership was needed to build thriving communities in a digital age. January 14, 2010 12:43 AM wesley chun said. January 14, 2010 12:43 AM wesley chun said. January 14, 2010 4:55 AM Ronald S Woan said. January 14, 2010 9:48 AM wesley chun said.