Remove Advisory Board Remove Customer Remove Engineer Remove SCRUM
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Embrace technical debt

Startup Lessons Learned

The human tendency to moralize about debt affects engineers, too. Unfortunately, customers hated that initial product. Unfortunately, we made two critically flawed assumptions: that customers would primarily consume first-party assets that we shipped to them on CD and that they would tend to congregate in a relatively uniform way.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer service. Firebase : Are all your developers front-end engineers? Google Custom Search Engine. Customer Relationship Management. Google App Engine. Read post Why Learning should be your top 2013 new year’s resolution  for a full list.