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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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8 Tips To Get the Most Out of Your Investors and Board

Both Sides of the Table

But the thing I am most proud of about Rob is that he has taken a company with a uniquely talented founder & CTO – Nick Halstead – and managed to build a very tight working relationship with Nick where we drive world-class product development without having the usual founder / CEO conflicts. Email updates frequently.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

It uses principles of agile software development, open source and web 2.0, If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. If youd like to give feedback, feel free to post comments here, or get in touch on LinkedIn , Facebook , or try to beat the spam filter on email.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

is something like "yes, I personally answer the customer support emails." For example, my experience with teenagers is that they are very reluctant to call or email asking for support, even when they have a severe problem. Establish a customer advisory board. They just dont need another authority figure in their life.

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Lessons Learned: About the author

Startup Lessons Learned

He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. Please email me if you are interested. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? My first time at your blog.

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Embrace technical debt

Startup Lessons Learned

Like a financial debt, the technical debt incurs interest payments, which come in the form of the extra effort that we have to do in future development because of the quick and dirty design choice. Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage.

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A large batch of videos, slides, and audio

Startup Lessons Learned

pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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