Affiliate Channel Database Technical Support 
YoungUpstarts
OCTOBER 4, 2015
Unlike traditional CRM, Social CRM (or SCRM) is about how companies reach out to customers at the times and channels where the customer feels most at ease. Avoid confusing Social CRM with its disparate components like database marketing, IT systems, loyalty programmes, social media platforms, or marketing and PR alone.
Occam's Razor
JULY 1, 2008
The effort you invest in measuring offline impact will finally help your company understand how valuable the online channel is (or not!). What do I mean by that (to those of you who are not database geeks)? So on your website use a unique phone number that is not available through any other channel. Two words: Primary Key.
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