8 Effective Ways of Measuring UX
ConversionXL
DECEMBER 31, 2013
that user is doing something with a product or a system. Usability itself is just one block of a large UX iceberg, as seen below, and a part of the overall user experience of products, either physical (watches) or online (websites). 1 Customer Support Performance. UX iceberg. Lack of Reliable Data. External Metrics. #1
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