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Just What is Social CRM?

Venture Chronicles

Is social CRM a product category or a collection of strategies that social media consultants and analysts are pushing? There are many analytics and monitoring tools, on the latter there are at last count over 100 products in the social media monitoring business.

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Case Study: SlideShare goes freemium

Startup Lessons Learned

Rashmi Sinha, co-founder and CEO of SlideShare , describes an early version of the analytics package that’s part of the Pro accounts the company announced today. “Individuals and small companies wanted analytics, they wanted to know what was happening in social media [for their content], they wanted ad removal and lead gen.

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Marching through quicksand

Startup Lessons Learned

Mass blasts of information are ineffective, because the broadcast channels are suffering from information overload (even in social media). Most importantly, it’s now possible to have detailed analytics on exactly what’s happening to messages and ideas as they flow through word-of-mouth channels. Bring your questions.

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Bridging the Gap: How Semantic Web can move into the mainstream through SXSW

Austin Startup

The social web isn’t just for the marketing department anymore. As businesses become increasingly skilled at using social media for advertising and brand building, the next round of technologies are emerging — technologies that will put real-time social data to work in all corners of the business.

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270+ Tools for Running a Business Online

mashable.com

Top Topics Twitter YouTube Facebook iPhone Google Video Social media Mobile 2.0 Top Topics Twitter YouTube Facebook iPhone Google Video Social media Mobile 2.0 Marketing & Publicity StartPR – StartPR allows you to monitor your brand on social media sites including blogs, social networks, and more.

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Y Combinator's First Batch: Where Are They Now?

thenextweb.com

Social Media. Aaron Swartz made it into the Summer Founders Program with his flexible blogging/wiki software Infogami, which he had already been working on for some time. Mendeleys Analytics Dashboard Speeds Up Academic Impact. Jobscience Buys, Kills Social Profile Syncing Tool Atomkeep. Like us on Facebook.

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Startup Tools

steveblank.com

Poplytics – online surveys and analytics AskYourTargetMarket – market research surveys SurveyMonkey - granddaddy of on-line surveys Amazon Mechanical Turk – you can set up a question and get answers PickFu – A/B testing $5 for 50 opinions Collaboration Dropbox – store, sync, and, share files online.