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Lessons Learned: Customer Development Engineering

Startup Lessons Learned

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Steve Blank was very impressed by this presentation and mentioned it when he spoke at TiE on Wed-Sep-19.

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Andrew Chen: Growing renewable audiences

Startup Lessons Learned

These are things that if you get right, you can optimize your way into a big, sustainable audience. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? How to listen to customers, and not just the loud. Problem is, you inevitably become yesterday’s old news.

Audience 119
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Lessons Learned: The three drivers of growth for your business.

Startup Lessons Learned

Master of 500 Hats: Startup Metrics for Pirates (SeedCamp 2008, London) This presentation should be required reading for anyone creating a startup with an online service component. I break the answer to that question down into three engines: Viral - this is the business model identified in the presentation as "Get Users." Choose one.

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Lessons Learned: The lean startup

Startup Lessons Learned

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168
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Lessons Learned: Just-In-Time Scalability

Startup Lessons Learned

Scalable systems are no exception - if your assumptions about how many customers youll have, or how they will behave are just a little bit wrong, you can wind up with a massive amount of wasted code. Chris and I had the opportunity to present on our approach this past spring at the MySQL Conference.

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Smarticus — 10 things you could be doing to your code right now

Startup Lessons Learned

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? How to listen to customers, and not just the loud. Waves of technology platforms The lean startup Customer Development Engineering Greasemonkey compiler Great open source scalability tools from Danga Ideas.

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Lessons Learned: The one line split-test, or how to A/B all the time

Startup Lessons Learned

In this post I hope to talk about how to do it well, in terms appropriate for both audiences. In my experience, the majority of changes we made to products have no effect at all on customer behavior. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle.