ConversionXL

JULY 1, 2014

Who you survey will be largely be dependent on the outcome you’re looking for & the customer segments you’ve set up. If you want to start a loyalty program to improve customer retention , survey frequent buyers. If you want to start a VIP program for top spenders, survey customers who spend a lot of money with you.

Customer 76

Customer Design Software Review Lead Generation 76

ConversionXL

JULY 3, 2014

With only 6% of senior executives believing that their companies understand their customers’ needs extremely well, it’s no wonder why customer acquisition and retention has become a substantial problem. The Case For Building Customer Personas Out Of Data-Driven Research. What Customer Personas Are NOT.

Customer 133

Customer Analytics Conversion Lead Generation 133

www.vccafe.com

MARCH 11, 2013

Startups for startups – the top B2B tools used by Startups – Includes the list of top 50 startup vendors in 2012 by Vendorstack , a reviews and Q&A platform on enterprise vendors for startups and mid-market companies. Steve Blank on Lean Customer Development. customer retention, churn reduction, lifetime value.

Software Review 53

Software Review Technical Review Startup 53