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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. And without revenue how do we know if we achieved product/market fit to exit Customer Validation?”

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The Customer Development Manifesto: Reasons for the Revolution.

Steve Blank

In the next few posts that follow, I’ll describe more specifically how this model distorts startup sales, marketing and business development. The greatest risk in startups —and hence the greatest cause of failure—is not the technology risk of developing a product but in the risk of developing customers and markets.

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Can You Trust Any vc's Under 40?

Steve Blank

Venture Capitalists on your board developed the expertise to get your firm public as soon as possible using whatever it took including hype, spin, expand, and grab market share because the sooner you got your billion dollar market cap, the sooner the VC firm could sell their shares and distribute their profits.

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SuperMac War Story 9: Sales, Not Awards « Steve Blank

Steve Blank

SuperMac sold our graphic boards for the Macintosh through multiple distribution channels: direct sales to major accounts, national chains, independent rep firms, etc. Initially your job is to understand each of the parts of your business model before you hire someone to do it. To Order Outside of the U.S. Now In Print!

Sales 120
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Lessons Learned: What does a startup CTO actually do?

Startup Lessons Learned

Great article youre now in my rss feeds :) October 2, 2008 4:37 AM kamilski81 said. Hi Eric, Great article - Ive added you to my regular RSS reads. For example, how are you going to explain that component drive architecture like.NET isn't going to work for cross platform open open source business models?

CTO 168
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Closure

Steve Blank

I responded to their RFP by proposing that Ardent build the Pittsburgh Supercomputing Center a distributed supercomputing environment with hundreds of Ardent personal supercomputers rather than a monolithic Cray supercomputer. Cray called two years ago and bought it back for parts for an unnamed customer still running one.

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Faith-Based versus Fact-Based Decision Making « Steve Blank

Steve Blank

You make several first order approximations about your business model, distribution channels, demand creation, and customer acceptance. Customer Development This strategy of starting on faith, and quickly turning them into facts is the core of the Customer Development process. Now In Print!