6 SaaS Metrics You Should Track - ReadWriteCloud
www.readwriteweb.com
SEPTEMBER 7, 2010
The channel is sponsored by Intel and VMware. Read their latest case study: A Canadian Printer Leaves its Servers in Illinois. Churn Definition : Churn is the % of customers that cancel each month. LPC Definition : LPC is "Lifetime Profit per Customer." CACR Definition : CACR is "Customer Acquisition Cost Ratio."
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