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How to Calculate & Maintain a Healthy Customer Acquisition Cost (CAC)

ConversionXL

OCTOBER 8, 2021

In most cases, it includes: Salaries of sales and marketing teams Advertising spend on acquiring new customers (Search/Display Ads, Social Ads, Sponsorship, etc.) Here’s how you calculate LTV: [ARPC (Average Revenue Per Customer in a Month) X Gross Margin] / MRR Churn Rate. So, what is an acceptable churn rate?

Acquisition 135
Acquisition Churn Rate Cost Customer 135
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Doubling SaaS Revenue By Changing The Pricing Model

www.kalzumeus.com

AUGUST 13, 2012

Well, on the surface it appears to align price with customer success (bigger customers pay more money), it gives you the excuse to have really fun widgets on your pricing page, and it seems to offer low-cost entry options which then scale to the moon. The calculation is dependent on your churn rate.

Revenue 62
Revenue Distribution Software Non-Compete 62
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