Remove Conversion Remove Customer Development Remove Retention Remove Seed Stage
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Marching through quicksand

Startup Lessons Learned

So I generally feel right at home in these conversations. Seed-stage investors are learning the metrics of traction, and are getting better at identifying those companies that are really achieving validated learning about customers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Customer Support. GetSatisfaction - conversations between companies / customers. turn customer feedback into action. Customer Development.