6 SaaS Metrics You Should Track - ReadWriteCloud
www.readwriteweb.com
SEPTEMBER 7, 2010
Read their latest case study: A Canadian Printer Leaves its Servers in Illinois. Along those lines, last week, Ryan Carson, co-founder of Carsonified offered a list of six key metrics for your web app and how to track them. Churn Definition : Churn is the % of customers that cancel each month.
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