CTO Hire Customer Product Development Sales 
TechEmpower
MARCH 4, 2024
Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.
www.lanceglasser.com
MAY 13, 2012
Product development. Queuing theory and product development. The Essential Product Investigation Phase Gate. So you want to ship the product early? Customer Equity. What does a CTO do? Marketing and sales. The minimum viable product. What does a CTO do? General Management.
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Both Sides of the Table
MAY 27, 2013
In this period (less than 2 years) he has brought on incredibly talented senior execs is sales, marketing, product management, client services, finance, vp engineering and more. In his spare time he raised nearly $30 million. Oh, and did I mention – Rob is in SF and Nick is in the UK. It is really working.
Feld Thoughts
MAY 5, 2011
This approach worked much better, but by this point one of the co-founders was frustrated with the customer dynamics (all business facing) and decided to leave to start a new consumer-facing business (he left on good terms, we are still good friends, and he’s much happier today).
Venture Chronicles
AUGUST 2, 2013
I have covered a couple of topics in this series, the first being hiring the best people and the second organizing for success based on the attributes of the people you are hiring. 3) It all starts with the product: Companies can overcome a great many challenges with band-aids, duct tape, and bailing wire.
Steve Blank
JULY 30, 2009
As the (very junior) product marketing manager I got a call from our local salesman that someone at Apple wanted more technical information than just the spec sheets about our new (not yet shipping) chip. I vividly remember the sales guy saying, “It’s only some kid in field service. What happened?
Startup Lessons Learned
JULY 28, 2010
In the early fall of 2009, as kaChing prepared for its marketplace launch, the management team showed the app—which included real time market data, SEC-grade accounting, analytics, compliance and customer management tools—to a number of investment pros to get feedback and endorsements. That all-hands lasted five minutes.
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