Taking Service To The Stratosphere: 12 Keys To Creating Uplifting Service In Today’s Marketplace
YoungUpstarts
JUNE 12, 2012
It’s not my job to make you happy,” says a manager. These important considerations are made during the hiring process at Google and Zappos, respectively. Each new hire either makes your culture stronger or makes your challenge to build a great service culture a little harder. Every new hire sends a message to everyone else.
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