Social Customer Service Metrics: 3 Case Studies
Duct Tape Marketing
NOVEMBER 19, 2015
Social Customer Service Metrics: 3 Case Studies written by Guest Post read more at Duct Tape Marketing. How has marketing changed thanks to social media? The sheer volume of conversation going on allows businesses to analyze metrics and adjust customer service and marketing based on the numbers (i.e. photo credit: Flickr.
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