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Test Your Aptitude for Business Internet Jargon

Startup Professionals Musings

Social media marketing. Wikipedia started this, but it is also used for technical support, software, and product reviews. Wikis are used to create collaborative websites on a given subject, maintain corporate intranets, and build simple data bases. You are now reading one of about 50 million out there already.

Internet 239
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Just What is Social CRM?

Venture Chronicles

Is social CRM a product category or a collection of strategies that social media consultants and analysts are pushing? There are many analytics and monitoring tools, on the latter there are at last count over 100 products in the social media monitoring business. The service and support vertical is about $3b a year just in the U.S.

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Lessons Learned: The hacker's lament

Startup Lessons Learned

Its common to find a hacker at the heart of almost any successful technology company. When a startup encounters difficult technical problems, this is the guy you want solving them. As the company grows, hes the go-to person for almost everything technical, and so hes very much in demand. All is not lost, though.