.Net, Customer Development, Engineer and Metrics

Lessons Learned: What is customer development?

Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

Customer Development

Customer Development Developer San Francisco Customer

Lessons Learned: SEM on five dollars a day

Startup Lessons Learned

SEPTEMBER 13, 2008

Lessons Learned by Eric Ries Saturday, September 13, 2008 SEM on five dollars a day How do you build a new product with constant customer feedback while simultaneously staying under the radar? Trying to answer that question at IMVU led me to discover Google AdWords and the world of search engine marketing. SEM is a simple idea.

SEM

SEM San Francisco Lean Continuous Deployment

Lessons Learned: Stevey's Blog Rants: Good Agile, Bad Agile

Startup Lessons Learned

NOVEMBER 6, 2008

Steveys Blog Rants: Good Agile, Bad Agile : "Google is an exceptionally disciplined company, from a software-engineering perspective. They work hard to keep their house in order at all times, and there are strict rules and guidelines in place that prevent engineers and teams from doing things their own way.

Agile

Agile San Francisco Software Review Continuous Deployment

Lessons Learned: Using AdWords to assess demand for your new.

Startup Lessons Learned

NOVEMBER 7, 2008

Finally the day came, we unleashed the landing page, emailed our existing customers, and started advertising online. The net result: we sold exactly zero presidential debate avatars. If you cant find any , maybe that means you havent figured out who your customer is yet. What is customer development?

Demand

Demand San Francisco Lean Continuous Deployment

Intel Disrupted: Why large companies find it difficult to innovate, and what they can do about it

Steve Blank

JUNE 23, 2016

As a consequence, corporations used metrics like return on net assets (RONA), return on capital deployed, and internal rate of return (IRR) to measure efficiency. These metrics make it difficult for a company that wants to invest in long-term innovation. Filed under: Corporate Innovation , Customer Development.

Architecture

Architecture IRR Balance Sheet Liquidity Event

Lessons Learned: Five Whys

Startup Lessons Learned

NOVEMBER 13, 2008

Its why, at my previous job, we were able to get a new engineer completely productive on their first day. Most engineers would ship code to production on their first day. Let me show you what this looked like after a few years of practicing five whys in the operations and engineering teams at IMVU.

Software Review

Software Review Technical Review San Francisco Continuous Deployment

Lessons Learned: Net Promoter Score: an operational tool to.

Startup Lessons Learned

NOVEMBER 22, 2008

Lessons Learned by Eric Ries Saturday, November 22, 2008 Net Promoter Score: an operational tool to measure customer satisfaction Ive mentioned Net Promoter Score (NPS) in a few previous posts, but havent had a chance to describe it in detail yet. It does it all by asking your customers just one magic question.

.Net

.Net Operations San Francisco Lean

Revisiting the Software Design Manifesto (and what's changed since.

Startup Lessons Learned

AUGUST 8, 2009

I thought a good place to start was with the origins of the idea that "software design" should be considered a discipline in its own right, on par with computer science, software engineering, and computer programming. Great engineers see it and smile. This is called set-based concurrent engineering (SBCE). [1]

Software Review

Software Review Design Software San Francisco

How to listen to customers, and not just the loud people

Startup Lessons Learned

SEPTEMBER 14, 2008

It required hearing customers say it over and over again for us to take a serious look, and eventually to realize that social networking was core to our business. Later, when the company was much larger, we had everyone on our engineering team agree to sit in on one usability test every month. Seth Godin: How often should you publish?

San Francisco

San Francisco Customer Lean Continuous Deployment

Lessons Learned: Principles of Lean Startups, presentation for.

Startup Lessons Learned

NOVEMBER 4, 2008

Customer development. For those interested in getting started with agile or customer development, I thought Id include a few links. For customer development, start with Steves book The Four Steps to the Epiphany or take a look at his recent Entrepreneurial Thought Leader Lecture.

Lean

Lean San Francisco Agile Continuous Deployment

Lessons Learned: The ABCDEF's of conducting a technical interview

Startup Lessons Learned

NOVEMBER 29, 2008

Finding great engineers is hard; figuring out whos good is even harder. For software engineers, I think this absolutely has to be a programming problem solved on a whiteboard. I have found this quite rare in engineers. Many of us engineers are strong introverts, without fantastic people skills.

San Francisco

San Francisco Lean Agile Java

How to conduct a Five Whys root cause analysis

Startup Lessons Learned

JULY 2, 2009

We started with a simple wiki page with a few bullet points of things that new engineers had tripped over recently. In response to Five Whys that noticed that not all new engineers were reading the list, we expanded it into a new engineer curriculum. We never set out to build a world-class engineering-training process.

San Francisco

San Francisco Lean Technical Review Software Review

The new startup arms race (for Huffington Post)

Startup Lessons Learned

MARCH 22, 2010

In the past two decades, they have accounted for nearly all the net job growth in our country. In the past two decades, they have accounted for nearly all the net job growth in our country. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startups are the lifeblood of our economy.

San Francisco

San Francisco Indiana Lean Startup

Lessons Learned: ScienceDaily: Corporate culture is most important.

Startup Lessons Learned

NOVEMBER 18, 2008

At Toyota , they are called Chief Engineer : Toyota realizes that the Chief Engineer job is probably the most important one in the company because the Chief Engineer listens to the customer and then determines what the functions need to do to address the customer’s desires.

San Francisco

San Francisco Continuous Deployment Lean DC

Lessons Learned: Cash is not king

Startup Lessons Learned

MARCH 27, 2009

Even if it helps optimize one stage, if it slows you down somewhere else, it might not be a net win. Customer Development : a disciplined approach to finding out if there is a market for your product before its too late. Customer Development Engineering : techniques for accelerating your product development.

San Francisco

San Francisco Lean Continuous Deployment DC

Lessons Learned: The four kinds of work, and how to get them done.

Startup Lessons Learned

NOVEMBER 17, 2008

Growth - when you have existing customers, the pressure is on to grow your key metrics day-in day-out. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? And if you neglect maintenance, you may not have a business left at all.

San Francisco

San Francisco Lean Continuous Deployment DC

Lessons Learned: Q&A with an actual reader

Startup Lessons Learned

SEPTEMBER 29, 2008

Turns out, what customers really meant was "let me use IMVU with somebody I dont know" so they could get a feel for the social features of the product without incurring the social risk of recommending it to their friend. Luckily, the metrics helped us figure out the difference. Lets run a thought experiment.

San Francisco

San Francisco Lean Continuous Deployment DC

Lessons Learned: The four kinds of work, and how to get them done.

Startup Lessons Learned

NOVEMBER 17, 2008

For example, should we invest a week of engineering time into making our website more failure-proof (which were pretty sure will pay off right away) or into experimenting with a new technology (that might pay off in months, years, or never)? The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco

San Francisco Lean Continuous Deployment DC

A real Customer Advisory Board

Startup Lessons Learned

OCTOBER 26, 2009

In previous posts, I’ve mentioned quite a few of these, including these most important ones: having engineers post on the forums in their own name when they make a change routinely split-testing new changes routinely conducting in-person usability tests and interviews Net Promoter Score Each of these techniques is fundamentally bottoms-up.

Advisory Board

Advisory Board Customer San Francisco Lean

Case Study: Continuous deployment makes releases non-events

Startup Lessons Learned

JANUARY 18, 2010

Recently, he was bitten by the lean startup bug and has started writing about his experiences attempting to apply lean startup and customer development principles. Managing weekly releases got a lot harder once I started doing customer development. On the one hand, this is the ultimate in customer responsiveness.

Continuous Deployment

Continuous Deployment San Francisco Lean Wiki

Lessons Learned: Product development leverage

Startup Lessons Learned

APRIL 26, 2009

The net result was powerful: within six months of starting the company, we were able to get a basic version of our product into open beta. Although customers didnt flock to this offering at first, we had enough of a developer program active to start recruiting early adopters to start creating 3D objects for sale in our catalog.

Product Development

Product Development Developer San Francisco Product

Lessons Learned: Why PHP won

Startup Lessons Learned

JANUARY 12, 2009

At IMVU, when wed hire a new engineer, we could get them to ship code to production on their first day, even if they had never programmed in PHP before. Or is the cost of *other* engineering resources too high(you already alluded to some in your blog) to count pennies? In most cases, simple changes are simple to make. Im curious.

PHP

PHP Software Review Ruby San Francisco

Crazy! 189 Answers To The Top Startup Questions On Your Mind

maplebutter.com

JANUARY 8, 2013

Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. Building Metrics / Usage Reports / KPI 3. Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. Why do I do it?

Technical Review

Technical Review Startup Cofounder Software Review

Lo, my 2295 subscribers, who are you?

Startup Lessons Learned

MARCH 4, 2009

Today, Id like to spend some time on two techniques: the problem presentation and learning what channels of information reach customers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lets start with what I learned last time. Startup Lessons Learned - the Conference (April 23.

San Francisco

San Francisco Lean Continuous Deployment DC

Learning from Obama: maneuver warfare on the campaign trail

Startup Lessons Learned

NOVEMBER 5, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. What is customer development?

Campaign

Campaign San Francisco Lean Agile

Getting educated about advertising, agencies, and media buyers

Startup Lessons Learned

NOVEMBER 5, 2008

You also need to know what each one cares about, which metrics they look at (or studiously ignore). The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? What are the job titles of the people you need to convince?

Advertising

Advertising San Francisco Media Continuous Deployment

Engagement loops: beyond viral

Startup Lessons Learned

DECEMBER 16, 2008

Many viral products have flamed out over the years, able to capture large numbers of users, but proving transient in their value because they failed to engage customers for the long-term. Our goal is to understand the metrics, mechanics, and levers of engagement. Some of those affected customers decide to return to your product.

Viral

Viral San Francisco Lean Continuous Deployment

Lo, my 1032 subscribers, who are you?

Startup Lessons Learned

NOVEMBER 19, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. What is customer development?

San Francisco

San Francisco Lean Continuous Deployment DC

Lessons Learned: Where did Silicon Valley come from?

Startup Lessons Learned

NOVEMBER 11, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. What is customer development?

Silicon Valley

Silicon Valley San Francisco Lean Continuous Deployment

10 years of entrepreneurship

Startup Lessons Learned

JULY 9, 2009

Of course, those were the days when 12 year old, 80% market share, $200mm, 30% net profit companies were the ones going public. Google was not the first search engine, but it's the one that succeeded. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco

San Francisco Lean Continuous Deployment DC

StartUpRoar

Lessons Learned: What is customer development?

Lessons Learned: SEM on five dollars a day

Trending Sources

Lessons Learned: Stevey's Blog Rants: Good Agile, Bad Agile

Lessons Learned: Using AdWords to assess demand for your new.

Intel Disrupted: Why large companies find it difficult to innovate, and what they can do about it

Lessons Learned: Five Whys

Lessons Learned: Net Promoter Score: an operational tool to.

Revisiting the Software Design Manifesto (and what's changed since.

How to listen to customers, and not just the loud people

Lessons Learned: Principles of Lean Startups, presentation for.

Lessons Learned: The ABCDEF's of conducting a technical interview

How to conduct a Five Whys root cause analysis

The new startup arms race (for Huffington Post)

Lessons Learned: ScienceDaily: Corporate culture is most important.

Lessons Learned: Cash is not king

Lessons Learned: The four kinds of work, and how to get them done.

Lessons Learned: Q&A with an actual reader

Lessons Learned: The four kinds of work, and how to get them done.

A real Customer Advisory Board

Case Study: Continuous deployment makes releases non-events

Lessons Learned: Product development leverage

Lessons Learned: Why PHP won

Crazy! 189 Answers To The Top Startup Questions On Your Mind

Lo, my 2295 subscribers, who are you?

Learning from Obama: maneuver warfare on the campaign trail

Getting educated about advertising, agencies, and media buyers

Engagement loops: beyond viral

Lo, my 1032 subscribers, who are you?

Lessons Learned: Where did Silicon Valley come from?

10 years of entrepreneurship

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