Remove 2001 Remove Customer Remove Differentiation Remove Vertical
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Learning From The OG iPod

Mucker Lab

Most brilliant “Internet of Things” ideas are quicksand for capital unless you have the branding, vertical integration and customer lock-in that Apple achieved. Low switching costs and built-in product “half-life” demolish customer loyalty. Apple had the foresight to launch the iPod, iTunes and the Apple Store all in 2001.

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Interview with eFounders

Cracking the Code

I began my career at McKinsey and when the Internet bubble burst in 2001, I made a shift towards online software (ASP at the time). From then on, I remained convinced that SaaS was a much more efficient model, for both ISVs and customers — although many people remained skeptical on the viability of the model for a long time.

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Money Out of Nowhere: How Internet Marketplaces Unlock Economic Wealth

abovethecrowd.com

In many cases, a deeper focus on a particular category or vertical allows these marketplaces to distinguish themselves from broader marketplaces like eBay. Stitch Fix’s algorithms match the perfect stylist with each and every customer to help ensure the optimal outcome for each client. annual GMV. based teachers.

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37 Entrepreneurs Explain Why They Started Their Businesses

Hearpreneur

2) Help Others & Improve Upon Customer Service. I started my business namely to help others and to improve upon the aloof customer service being presented in the IT industry. I heard horror stories about how their technicians had chips on their shoulders, belittling customers with their elitist attitudes. That’s it.

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What Jonah @Peretti, CEO of BuzzFeed, Sees in the Future of Digital Media

Both Sides of the Table

But I knew I had to look for investments in “software meets X (often known as Vertical Software solutions)” rather than necessarily horizontal enterprise software applications. Jonah was working on his masters thesis and he asked Nike to produce a customized shoe with the word “Sweatshop” on it.

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