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The Twenty Year Itch: My Last VC Investment Out of Brooklyn Bridge Ventures

This is going to be BIG.

For me, I have at least two years of active board and observer commitments to roll off of and far more time before all the founders I’ve backed hit (or miss, I suppose) their ultimate goal of returning lots of money to their investors. No more founder pitch meetings. It has been a career that fits my personality well.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. As a founder, one of the most painful things in the world to hear is criticism of your baby. million in 2004 to $6.5 The result?

Retention 115
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How To Develop Your Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. As a founder, one of the most painful things in the world to hear is criticism of your baby. million in 2004 to $6.5 The result?

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. As a founder, one of the most painful things in the world to hear is criticism of your baby. million in 2004 to $6.5 The result?

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. As a founder, one of the most painful things in the world to hear is criticism of your baby. million in 2004 to $6.5 The result?

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Optimizing Your Agency For Profitability

Duct Tape Marketing

Marcel is the CEO & Co-Founder of Parakeeto, a company dedicated to helping agencies measure and improve their profitability by streamlining their operations and reporting systems. So a lot of agencies track revenue, some actually even track profit, but you, if we're gonna optimize, um, profitability, what, what should we be measuring?

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Scaling is Hard, Case Study: TripAdvisor

Seeing Both Sides

Last week, I wrote about Akamai , a company with strong network effects that successfully transitioned from a single product to build a platform that garners over a billion dollars in revenue and is now a core part of the Internet’s fabric. TripAdvisor, in effect, was a model lean start-up with an engineering-driven, product-focused founder.