The 4 Phases For Developing A Customer Retention Strategy
ConversionXL
JUNE 5, 2014
Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. It was because these companies actually listened to their customers that they were able to grow to names you recognize today. million in 2004 to $6.5 image source. Perhaps that’s why Amazon Prime is such a successful program?
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