Remove 2005 Remove eCommerce Remove Metrics Remove Naming
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

Retention 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

Retention 112
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

Retention 105
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

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Native App vs. Web App: Which Is Better for Mobile Commerce?

mashable.com

Mobile commerce revenues may still pale in comparison to their ecommerce brothers, but we’re already seeing signs of mobile commerce’s potential. For merchants, it’s no longer enough to have an ecommerce strategy — businesses need to embrace a mobile commerce strategy as well.

Mobile 90
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How to Build a User Research Culture

ConversionXL

The key is to connect user research to an improved user experience and, in turn, an increase in customer retention, leads, or any other metric for which C-suite members are accountable. At Samsung, user research led the company to redesign its televisions in 2005, doubling their market share in just two years. Yes, paper.)

Design 111
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Website Redesign for Higher Conversions? Tread Lightly

ConversionXL

Listening to people is a good idea, but you have to pay attention to the metrics. This is Amazon in 2005: Yes, different – but not radically different. The name doesn’t matter. Blog eCommerce Resources SaaS Resources User Experience & Persuasive Design continous optimization radical redesign website redesign'