4 Ways To Optimize The Digital Customer Experience In 2018
YoungUpstarts
FEBRUARY 13, 2018
The 2017 report Customers 2020: A Progress Report , by Walker customer experience consulting firm, found that 86 percent of buyers will pay more for a better customer experience. By 2020, customer experience will overtake product and price as the key brand differentiator. Think Mobile-First. Make It Personal.
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