Acquisition, Community and Net Present Value

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Acquisition

Community

Net Present Value

Turing Distinguished Leader Series: With Partner David Zhang, TVC

ReadWriteStart

AUGUST 26, 2022

It’s almost like the venture community is almost like an influencer bubble. . So they have about 60 million customers now, and they have a view of the net present value of each customer when they’re onboarding them and their models to show it. The vast majority of their customer acquisition is word of mouth.

Partner

Partner Cofounder Retention Acquisition

Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

OCTOBER 10, 2008

The top performing SaaS companies typically achieve annual customer renewal rates above 90% - with most of the churn due to death (bankruptcies) or marriage (acquisitions) - and over 100% renewals on a dollar value basis due to up-sells into this installed base. upfront acquisition cost, making the CLTV equal to $2.5-$0.7=

Software Review

Software Review North America Europe Metrics

StartUpRoar

Turing Distinguished Leader Series: With Partner David Zhang, TVC

Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

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