Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:
Both Sides of the Table
MARCH 11, 2011
In 1995 Netscape IPO’d and browsers started to become more prevalent. He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. That gave Google a huge cost advantage. This has been their formula for nearly 15 years.
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