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How Employee Experience Shapes Brand Perception

Duct Tape Marketing

We've moved from trying to make call centers a cost center to make it more of a revenue generation engine, right? So consumers are, and B2B and B2C are starting to make decisions beyond the normal brand. My ask would be the next time you do or say something on behalf of the customer, like I've got a customer advisory board.

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Dear Avinash: Search / SEO Metrics & Analytics Questions + Answers

Occam's Razor

I recently did a webinar for the Search Engine Strategies conference (I am doing the opening conference keynote at SES London and SES New York ) and my Market Motive co-faculty member Greg Jarboe sent me this KPI via email: "Your webcast was a big success. How do you measure success of a online webinar? Do your happy dance!

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Lean LaunchPad – For Deep Science and Technology

Steve Blank

A focus on scientists and engineers. We created an additional Spring section of the class with a focus on commercializing inventions from Stanford’s scientists and engineers. Ended in Week 10 as a B2C platform for scheduling on-demand at-home senior care. If you can’t see the Celsius video, click here. Team TakeCare.

Lean 330
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Case Study: Using an LOI to get customer feedback on a minimum.

Startup Lessons Learned

– Eric Ries In April of 2009 my partner and I had an idea for a web app, a B2C platform that we are selling as SaaS [software-as-a-service]. We have seen our competitors whose feature sets are very rich, to say the least, but we think in some cases, are as over-engineered as they are feature-rich.

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Startup Tools

steveblank.com

No-brainer for B2B companies but also for B2C companies (making special advertising deals for example) Reply steveblank , on June 8, 2011 at 9:05 am said: Martin, Any suggestions? I think actually actively selling your stuff is very important for a startup these days.