Remove Advisory Board Remove Customer Development Remove Engineer Remove Metrics
article thumbnail

A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

article thumbnail

The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. Eric, if youre looking for any help as a "customer advisory board", Id love to do anything I can to help. Hey Someone else who is extending the agile/lean approach beyond just developing software.

Lean 68
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lessons Learned: About the author

Startup Lessons Learned

In 2007, BusinessWeek named Ries one of the Best Young Entrepreneurs of Tech and in 2009 he was honored with a TechFellow award in the category of Engineering Leadership. He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms.

article thumbnail

How to listen to customers, and not just the loud people

Startup Lessons Learned

It required hearing customers say it over and over again for us to take a serious look, and eventually to realize that social networking was core to our business. Later, when the company was much larger, we had everyone on our engineering team agree to sit in on one usability test every month. Establish a customer advisory board.

article thumbnail

Embrace technical debt

Startup Lessons Learned

The human tendency to moralize about debt affects engineers, too. This reverses the standard intuition about what engineering activities add value, which usually concludes that test coverage is a form of necessary waste but a refactoring is value-added work. These kinds of design are mostly orthogonal.

article thumbnail

A large batch of videos, slides, and audio

Startup Lessons Learned

pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Audio 118
article thumbnail

Pivot, don't jump to a new vision

Startup Lessons Learned

Each has its own iterative process: customer development and agile development respectively. IMVU had a roughly two-month-long development cycle. Each cycle was punctuated by a meeting of our Business Advisory Board (BAB). As the CTO/VP Engineering, I was the worst offender. Heres what it looked like.