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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

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The Importance of Advisory Boards for Startup CEOs

www.instigatorblog.com

The Importance of Advisory Boards for Startup CEOs Tweet When a startup receives financing it will need to setup a Board of Directors. The Board probably existed beforehand, but was made up only of the founders. Mark Macleod spells it out beautifully in his post on Advisory Boards. Why wouldn’t you?

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Seven Reasons Why Customer Reference Programs Fail

YoungUpstarts

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ Harnessing the power of references and referrals seems like an obvious win. What could make more sense than to leverage the enthusiasm of happy customers to convince buyers that they need your products and services?

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Vision versus Hallucination – Founders and Pivots

Steve Blank

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. It seemed like once a week Yuri would come back from a customer meeting brimming with new insights. And that’s where the problem was. A Pivot a Week.

Founder 316
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Entrepreneurs Experience – Do It and Learn It

Steve Blank

The class was designed to teach educators (and the adjunct entrepreneurs that support them) the Lean LaunchPad approach (Business Model Design, Customer Development and Agile Engineering) for teaching entrepreneurship. Steve said that if this was my goal, then indeed, the Customer Discovery approach is best.

Delaware 297
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Entrepreneurs Experience – Do It and Learn It

Steve Blank

The class was designed to teach educators (and the adjunct entrepreneurs that support them) the Lean LaunchPad approach (Business Model Design, Customer Development and Agile Engineering) for teaching entrepreneurship. Steve said that if this was my goal, then indeed, the Customer Discovery approach is best.

Delaware 189
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[Excerpt] Earlyvangelists: The Most Important Customers of All

ReadWriteStart

In this excerpt, authors Steve Blank and Bob Dorf continue to explain the Customer Discovery Philosophy (see Part One, " Is Your Startup a Valid Vision or Just a Hallucination? "). Customer discovery turns founders’ initial hypotheses about their market and customers into facts. We call these early adopters earlyvangelists.

Customer 119