YoungUpstarts

JANUARY 17, 2016

How they think and feel; their sense of community; and their appetite to share their opinions are all creating new paradigms for how any business, regardless of size, connects with its customers. When engaging with brands, they tend to prefer text-based interactions via social platforms and they expect an always on experience.

Customer 100

Customer Singapore Advisory Board Asia 100

David Teten

SEPTEMBER 5, 2014

They come from every background and geography imaginable – an operator who could be a customer, a potential user who can provide feedback on an offering, a policy specialist who can explain a regulatory process. It’s unique to the startup community because of the access it provides to people who are not typically interacting with startups.

New York 114

New York Technical Review Networking Advisory Board 114

Duct Tape Marketing

JANUARY 31, 2013

Most small businesses will tell you their new customers come through word of mouth, but very few can tell you how those referrals happen or where they come from. Have you asked your happy customers to tell their friends about you? Happy customers would be glad to talk about you. Happy customers would be glad to talk about you.

Small Business 78

Small Business Advisory Board Software Review New York 78

YoungUpstarts

OCTOBER 17, 2013

In using such a scattershot approach to social media, these organizations are missing out on major opportunities to engage with potential and current customers, manage their reputations, and more — and they may be alienating social media users in the process. Channels: Join the right networks for your company.

Social Media 217

Social Media Media Curation Social Network 217

Startup Professionals Musings

AUGUST 13, 2012

Terms like “every customer needs this” and “next generation platform” are far too soft, and should be avoided. This is not the place for a detailed product specification, but an explanation of how and why it works, including a customer-centric quantification of the benefits. Solution and benefits. Focus is the keyword here.

Business Plan 283

Business Plan Sweat Equity Exit Strategy Intellectual Property 283

Feld Thoughts

APRIL 19, 2012

We have a straightforward meeting – a dinner for our advisory board the night before, drinks after for all LPs, our advisory board meeting first thing in the morning, and then the full meeting until lunch time. Just having satisfied customers isn’t good enough anymore.

Advisory Board 133

Advisory Board Vertical New York Community 133

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

Startup Professionals Musings

MAY 13, 2011

Terms like “every customer needs this” and “next generation platform” are far too soft, and should be avoided. This is not the place for a detailed product specification, but an explanation of how and why it works, including a customer-centric quantification of the benefits. Solution and benefits. Focus is the keyword here.

Business Plan 290

Business Plan Sweat Equity Exit Strategy Intellectual Property 290

Startup Lessons Learned

JUNE 22, 2009

Each has its own iterative process: customer development and agile development respectively. Some startups avoid getting customer feedback for precisely this reason: they are afraid that if early reactions are negative, theyll be "forced" to abandon their vision. One such practice is to pivot from one vision to the next.

San Francisco 167

San Francisco Lean Continuous Deployment Agile 167

Gust

AUGUST 5, 2012

Terms like “every customer needs this” and “next generation platform” are far too soft, and should be avoided. This is not the place for a detailed product specification, but an explanation of how and why it works, including a customer-centric quantification of the benefits. Solution and benefits. Focus is the keyword here.

Business Plan 182

Business Plan Sweat Equity Exit Strategy Intellectual Property 182

mashable.com

AUGUST 20, 2011

Whether that’s a funny ringtone or an impromptu blast of Rebecca Black’s “Friday,&# coworking can be a great way to network, make friends and have a built-in advisory board of people from many different industries. Plus, a lot of coworking spaces offer classes and seminars on new technology and tools.

Cofounder 81

Cofounder San Francisco Social Media Startup 81

Startup Professionals Musings

MAY 9, 2011

I also spend close to half my time teaching, and in addition to serving on the entrepreneurship advisory boards at Columbia, Yale and NYU, I am Chair of the Finance, Entrepreneurship and Economics program at Singularity University in Silicon Valley. Marty: Were your own first investment ventures a positive and learning experience?

New York 221

New York Accredited Investor Advisory Board IRR 221

Startup Professionals Musings

APRIL 22, 2010

Terms like “every customer needs this” and “next generation platform” are far too soft, and should be avoided. This is not the place for a detailed product specification, but an explanation of how and why it works, including a customer-centric quantification of the benefits. Solution and benefits. Focus is the keyword here.

Business Plan 186

Business Plan Exit Strategy Sweat Equity Intellectual Property 186

betashop.com

OCTOBER 8, 2012

Before there was Fab there was fabulis, a social network meets places guide targeted to the gay community. When we pivoted from fabulis to Fab, from gay social network to design, we made the decision within 10 days to focus exclusively on our new One Thing, and we set a rule that not one person on the team could still do the old thing.

Technical Review 108

Technical Review Technology Software Review Valuation 108

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. Social networking. Social/Sharing. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. Read post Why Learning should be your top 2013 new year’s resolution  for a full list.

Software Review 53

Software Review Technical Review Startup 53

BeyondVC

JANUARY 29, 2009

  With the product in the hands of tens of thousands of users, they started getting inbound requests from larger organizations who were willing to pay for customized and private group related services.  Customer traction – is product in hands of customers?    While Version 2.0 1-2 slides).

Advisory Board 125

Advisory Board Startup Early Stage Social Network 125

SoCal CTO

MARCH 4, 2010

Other labels: Consultant – Take bits and pieces, possibly coach Advisor / Advisory Board Member – Often a periodic responsibility and some ad hoc activities. Background This post partly really came about as a result of a great conversation yesterday with David Croslin a former CTO at HP who recently conducted an interesting experiment.

Technical Review 170

Technical Review Fractional CTO Technology CTO Hire 170

thestartuplawyer.com

FEBRUARY 24, 2010

Contact The Startup Lawyer: Home Page About Contact FAQs Glossary Ryan Roberts Law: Home Page Social Networks: Facebook Twitter LinkedIn Flickr Delicious Digg Last.FM He obviously never launched a startup and got shafted by a co-founder. Ryan Roberts says: August 20, 2010 at 4:41 am Thanks for the kind words, Tamer.

Cofounder 40

Cofounder Founder Preferred Stock Startup 40

Duct Tape Marketing

JANUARY 7, 2020

And we’re going to talk about his new book Fanocracy: Turning Fans Into Customers and Customers Into Fans. Scott: They built a social network before Mark Zuckerberg was even born. They had just started the company, they only had eight employees and no customers yet. So, David, welcome back. ” David M.

Southern California 49

Southern California Social Media Social Network California 49