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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. One example is having a real Customer Advisory Board.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, February 9, 2009 The lean startup @ Web 2.0 Expo to explain the lean startup concept to a larger audience. The Lean Startup: a Disciplined Approach to Imagining, Designing, and Building New Products.: Hey Someone else who is extending the agile/lean approach beyond just developing software.

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How to Get Sponsorship for Your Business, Book or Podcast

ConversionXL

Open-ended questions embedded on your website or in an email are two ways to collect qualitative data that reveals your audience’s pain points. Lean on your professional networks too. The first part of this should include: Company name Contact first name and last name Contact email address. Are they a potential sponsor?

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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

What metrics do we use to see if we learned enough in Customer Discovery ? I gave my boilerplate answer, “I’m a product guy and I tend to invest and look at deals that have measurable revenue metrics. However the Customer Development Model and the Lean Startup work equally well for startups on the web. As for #3.

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Pivot, don't jump to a new vision

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, June 22, 2009 Pivot, dont jump to a new vision In a lean startup , instead of being organized around traditional functional departments, we use a cross-functional problem team and solution team. Thats not the goal of a lean startup. One such practice is to pivot from one vision to the next.

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Lessons Learned: About the author

Startup Lessons Learned

Maybe youd like to start with The lean startup , How to listen to customers , or What does a startup CTO actually do? ) He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. Looking forward for your future posts.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

is something like "yes, I personally answer the customer support emails." For example, my experience with teenagers is that they are very reluctant to call or email asking for support, even when they have a severe problem. Establish a customer advisory board. The Lean Startup Intensive is tomorrow at Web 2.0.