The 4 Phases For Developing A Customer Retention Strategy
ConversionXL
JUNE 5, 2014
Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. In “ Threadless: Ten Years of T-shirts from the World’s Most Inspiring Online Design Community ” it’s documented that the company’s revenue jumped from $1.5 million in 2004 to $6.5 image source. before tax, giving them $0.96
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