The 4 Phases For Developing A Customer Retention Strategy
ConversionXL
JUNE 5, 2014
In a recent survey published on HubSpot, it was found that companies who put data at the core of their marketing/sales decisions improve marketing ROI by 15%-20%. Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. Phase 1 – Research Your Customers To Find What They Need Most.
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